Can I fully delete my account on ZenDCA?

Modified on Thu, Sep 14, 2023 at 8:40 PM

We understand that some users no longer want an account or their data to be stored on our servers. You can delete your account and all of its associated data in the Settings section, under Security.


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If you delete your account, all of your data will be permanently deleted and not restorable. This is a permanent and irreversible action, which is why you have to type in "deletemyaccount" into a field before fully going through with the deletion.


If you have any schedules added on your account, they would be deleted along with any transactions or metadata. Same goes for any API keys you added or any other information you provided or added.


If you have an active paid subscription, it would be immediately cancelled after you delete your account. Please note than no prorated or partial refunds are provided if you decide to go this route. If you need more information about our cancellation or any other policies, please see our Terms & Conditions here.

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